Bank of America uses voice recognition system for their automated support system. Alternatively, if you have problems with automated voice r
This Bank of America phone number is ranked #16 out of 16 because 420,030 Bank of America customers tried our tools and information and gave us feedback after they called. The reason customers call 800-518-0479 is to reach the Bank of America Customer Service department for problems like Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment. As far as we can tell, Bank of America has call center locations in Massachusetts or Arizona or Florida and you can call during their open hours Mon-Fri 9am-5pm EST. Bank of America has 16 phone numbers and 20 different ways to get customer help. We've compiled information about 1-(888)-970-4007 and ways to call or contact Bank of America with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Bank of America at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Bank of America Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Bank of America's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
While 1-(888)-970-4007 is Bank of America's #16 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 1-(888)-970-4007 is their best customer phone number overall, and we have put together a comparison of their 20 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Bank of America help by calling them, is that other customers give their customer support at this number a 42% score for their communication skills and a 84% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.
How to Talk to a Real Person in Bank of America Customer Service
In order to speak to a live person in Bank of America customer service you need to dial 1-(888)-970-4007 (if you’re calling international dial +1-(888)-970-4007). If you’re calling about credit card problems you need to dial 1-(888)-970-40071 to speak to a live operator right away. For debit card issues dial +1-(888)-970-4007 which connects you to the same automated system as 1-(888)-970-4007. Please not that live support is available Monday-Friday from 8am to 11pm EST and Saturday-Sunday from 8am to 8pm EST. Automated customer support system is available 24/7.
When you dial 1-(888)-970-4007 you will be asked to enter your telephone access ID, card or account number. You can proceed by entering it and then saying a service you require. Bank of America uses voice recognition system for their automated support system. Alternatively, if you have problems with automated voice recognition system or want to quickly get to a customer support just press # when systems ask for your account number. You need to press # four times and you will get to the menu with following options.
Lost or stolen press 9
Checking or savings press 1
Business press 2
Credit card press 3
Online banking press 4
Mortgage press 5
For more options press 6
You can choose your preferred option from this menu. After that, you may be asked to enter information like your account number or card number. Once you enter it you will be connected to Bank of America live person customer service.
If you don’t hear an option that you need in this menu press 6 to hear options from the following menu:
Loan or home equity press 1
CD press 2
IRA press 3
Brokerage press 4
Dispute a transaction press 5
Something else press 6
Bank Of America Customer Service Options
Bank of America Mailing Address
Bank of America
PO Box 25118
Tampa, FL 33622-5118
Bank of America Live Chat
In order to start live chat session with Bank of America live representative you need to sign in to online banking and select chat option.
Bank of America Customer Service FAQ
Contact Bank of America customer Service and browse FAQ via Bank of America contact and FAQ page
Bank of American Customer Service Phone Numbers
Customer service 1-(888)-970-4007
International customer service +1-(888)-970-4007
Live support hours: Monday-Friday from 8am to 11pm EST and Saturday-Sunday from 8am to 8pm EST
Credit card issues 1-(888)-970-4007
Debit card issues 1-(888)-970-4007
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